Protocol & Etiquette
MODULE: Protocol & Etiquette
Program delivered by distance learning higher education up to a maximum of 21 credits. This module may be combined or completed with other online university courses from this faculty.
DESCRIPTION:
Business Protocol is an essential tool for any businessperson in today's global business environment. This program presents a practical methodology for understanding cultural interaction in our diverse an complex world. It goes beyond the "dos" and "don'ts" of international business customs to the rationale and reasoning behind these actions. It examines the fundamental motivating factors for each culture, and the rules for behavior that stem from them. With this thorough understanding of protocol and etiquette, the student will have the confidence to approach any culture and act consistently and effectively in all areas of business transactions.
Courses list (each subject accounts for 3 credits):
1 BIU Earned Credit = 1 USA Semester Credit (15 hours of learning) = 2 ECTS Credit (30 hours of study).
Interpersonal Communication
Multicultural Diversity Cross Cultural Social Perspectives Public Speaking Business Communications Business Protocol & Etiquette International Protocol & Etiquette
Academic Supervisor: Deric N. Bircham
More information about this supervisor and online university course instructors at BIU Human Network.
This module is applicable to Specialist, Expert, Bachelor's, Master's and Ph.D. (Doctor) Programs. This distance learning degree program is designed at the postgraduate level – Master’s or Doctoral. This module may be easily adapted to complete the Specialist, Expert or Bachelor’s adult degree program requirements. A further option is the enrollment into the online university courses listed in this module.
* University Course (3 credits): Select 1 subject from this module.
* Specialist Diploma (15 credits): First 5 subjects or select 5 subjects from this module.
* Expert Diploma (21 credits): First 7 subjects or select 7 subjects from this module.
* Bachelor's Degree (130 credits): The Admission certificate issued after submission of the application for admission will show the amount of credit transferred and validated from previous education and experience, and the amount of credits required to complete this undergraduate program's major. Additional courses from other modules of this faculty will be assigned in case that the credits displayed on this module are not enough to complete the bachelor's required credits.
* Master's Degree (35 credits): Select from 3 to 9 subjects from this module depending on the amount of credits transferred from previous education and experience. Add 13 credits corresponding to a final project to the selected subjects.
* Ph.D. (Doctor) (45 credits): Select from 3 to 9 subjects from this module depending on the amount of credits transferred from previous education and experience. Add 18 credits corresponding to a final thesis to the selected subjects.
BIU issues an admission certificate after receiving your complete application for admission. This document will show the amount of credits transferred and validated from previous education and experience, and the amount of credits required to complete the degree program's major. BIU can not perform this evaluation without the complete application for admission.
Courses Description (each subject accounts for 3 credits):
Interpersonal Communication
This course deals with the spontaneous human interaction in face-to-face situations. It gives special attention to perception, language, and attitudes in small groups; leadership and participation in groups, committees, conferences, and public discussions; and logical and psychological aspects of group processes. It analyzes how to improve communication climates and manage interpersonal conflicts.
Instructor: Shelley-Ann Meihuizen
Multicultural Diversity
The course shows how to deal with a different culture. It covers identity development, acculturation, class, prejudice and discrimination, demographics, and verbal and non-verbal communication in the context of different cultures and values. It examines the impact of different cultural backgrounds on managerial decisions and highlights the complexities of management in a global environment.
Instructor: Oscar Juan Hernando Carbajo
Cross Cultural Social Perspectives
This course focuses on the study of the similarities and differences of different cultures. It will enable students to learn the skills of communication, negotiation and managing cultural differences. It provides a cross cultural social perspective to deal effectively with individuals from varied cultures in different situations.
Instructor: Oscar Juan Hernando Carbajo
Public Speaking
This course teaches public speaking abilities and speech strategies. It provides an understanding of rhetorical theory and its application in a variety of speech situations. It addresses speech preparation and delivery, audience analysis, listening skills, critiquing and speaker anxiety.
Instructor: Shelley-Ann Meihuizen
Business Communications
This course describes strategies for planning managerial communications, and builds skills in oral and written reporting and persuading. It looks at how new technologies are changing the way people in business communicate, and the implications those changes have for organizations. It considers interviewing, listening, meeting planning, presentations, and telecommunication.
Instructor: Shelley-Ann Meihuizen
Business Protocol & Etiquette
This course explains how to handle any situation with control and diplomacy, from introductions and greetings to office behavior. Handling every situation with confidence and control is the best competitive edge. It shows how to conduct meetings that achieve results by establishing protocols for any situation. Well-run meetings provide valuable opportunities to share experiences, information, and knowledge.
Instructor: Deric N. Bircham
International Protocol & Etiquette
This course shows how to understand international protocol and respect cultural differences. In the global marketplace knowing how to receive, interact with and entertain international guests and business associates are critical success factors. Mistakes in protocol and etiquette can even ruin many situations or business.
Instructor: Deric N. Bircham
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Professionally recognized and validated degrees.
Accredited (Non USA CHEA). International legalization available.


